Privacy Policy

How we collect, use and protect your information across SMVPL 360° HUB.

Last updated: 14 August 2026

1. Information we collect

When you use SMVPL 360° HUB, we may collect information you provide directly — such as your name, mobile number, email address, delivery address and password — when you register, place an order, or contact us. We also store your shopping cart, wishlist and purchase type preference (General, Walk-in or Golden Membership) to keep your experience consistent across visits.

2. How we use your information

  • To create and manage your account, and apply the correct General, Walk-in or Golden Membership pricing.
  • To process, fulfil and deliver your orders across FAX, MAX and GAX.
  • To send order confirmations, delivery updates and, where relevant, service communications.
  • To respond to enquiries submitted through our Contact Us form.
  • To improve our catalogue, pricing and overall service quality.

3. Cookies & local storage

We use your browser's local storage to remember your cart, wishlist, pricing profile and recent orders so they persist between visits on the same device. This data stays on your device and is used only to power your shopping experience — it is not sold to third parties.

4. Sharing of information

We do not sell your personal information. Information may be shared with delivery partners solely to fulfil an order, and with payment gateway providers solely to process a transaction, once such integrations are finalised for production use.

5. Data security

We apply reasonable technical and organisational measures to protect your information, including secure account authentication and encrypted transmission of sensitive data. No online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.

6. Your rights

You may access, correct or request deletion of your account information at any time by contacting us at hello@smvpl360hub.in or through the Contact Us page.

7. Children's privacy

SMVPL 360° HUB is intended for use by individuals who are at least 18 years old or are otherwise capable of entering into a binding contract under applicable law.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

9. Contact us

For any privacy-related questions, write to us at hello@smvpl360hub.in or call +91 93530 70721.